How You Stand to Gain From Automotive Service Consulting

Managers employed in automotive service manager jobs are struggling with challenges to satisfy their customers. The traditional service set up does not seem to be able to hold onto customers and there is a need felt for an overhaul. Automotive service consulting is one of the ways to improve customer satisfaction and bring in the expected results. A service consultant can guide you keeping important aspects in mind.

An automotive service manager is tasked with the responsibility of coordinating which are related to automotive equipment. He takes care of everything, from operations to maintenance and repairs also. He studies and sees to the quality of the equipment which is to be acquired. The automotive service manager takes charge of everything and looks into the performance, the cost and even the rules and regulations of its use. It is his responsibility to see that there are lesser operational delays and the system runs without any glitches.

Most companies find it quite difficult to get good managers. They therefore look for service advisor training programs that are able to equip those already employed in a service manager job or service director job with the required skills to get good results. However, even good service consulting is difficult to get. In the event that you find a good service consultant the charges towards the consulting may be so high that you cannot afford him. Nevertheless a good service consultant is able to give you some essential advice and guidelines. You may not need his method of scheduling your customers as your goal is of capitalizing on your source of income. The main reason of an appointment system is to avoid delays and backlogs in the tasks.

A service manager is in charge of everything. He looks over the service department, controls the expenses and builds up a good clientele. He makes sure that the service is of a high standard and there are no causes for complaints. A service consultant will guide him and tell him how to supervise the people and to monitor their performances so that the customer is satisfied. He advises on their objectives and goal achieving of the people in the departments. He will even create a marketing plan and also the annual budget if a need is felt for a revamping of existing systems.

The service consultant has to give training regarding the administrative policies. All technicians have to be trained regularly and this is an important aspect which a service manager has to know and accept. The technicians have to be familiar with the latest equipment and their components. A Customer Service Index is important to every company. The service consultant is able to guide the company through the process and charts out the success path therein. Service managers will learn that this can be done by taking care of the complaints as soon as possible and dealing with them according to the policy of the dealership.

5 Connectivity Trends That Will Shape the Future of the Automotive Industry

Innovation is already behind the wheel of the modern automobiles. Yes, smart connectivity is now shaping the automotive sector in a never before way. While some of these technologies are already on the verge of becoming mainstream, there are other technologies that are just on their nascent state and are on the making. Most automotive management services predict that together these technologies will shape the future of the connected automobiles of the future.

Here are the 5 trends that will shape the future of the connectivity in automotive industry.

1. Self-driving cars

Self-driving cars that can run on the road without the intervention of the driver behind the wheel is already a reality with several automakers having come with their respective models of such cars. Already out through several successful test-runs Driverless cars truly holds the future of the automobile in the world. But according to expertise of leading automotive management services, driverless cars in spite of being already a reality, still a decade or so is required for such cars to become public and hit the road as regular vehicles.

2. AI-powered car infotainment systems

The infotainment systems of the modern cars are increasingly getting powerful and responsive and already they are all apt to respond to most regular commands including voice commands. The AI-powered virtual assistants will rule the future car infotainment systems of the cars to respond to passengers and driver in more responsive ways. AI is supposed to be introduced in the car infotainment systems of the future cars in just one or two years from now.

3. Blockchain-Powered Maintenance and Repair

We all are aware how the counterfeit car parts cause performance failure and in the long run damage vehicles. But as of now, in many countries to prevent such counterfeit parts entering the market there is no trusted system in place. In this respect, Blockchain based maintenance and repair mechanism can really play a revolutionary role in authenticating car parts. Blockchain which as a distributed ledger system allows no deletion or tampering of data while offering open and widespread access to data can actually help to authenticate car parts through an easily accessible distributed ledger of car parts.

4. Vehicle-to-Vehicle Connectivity

Vehicle to Vehicle connectivity commonly referred to as V2V technology allows cars on the road sharing information and keeping in touch with each other. On the road, a car can share information concerning speed, traffic, road conditions, any dangerous threats, etc. Automotive management services maintains that such V2V communication not only dramatically improves car safety and security it also actively helps cars avoiding routes that may take longer to reach the destination because of the heavy traffic. Already some cars are having a better in-car communication system and there are already highly equipped fleet management systems in place. All these together will shape the fully equipped Vehicle to Vehicle connectivity system of the future.

5. AR powered maintenance

Augmented Reality technology which already penetrated many industries and niches because of the unique capability of integrating the digital interaction to the real world around. Just like finding the digital game character of Pokemon in a popular AR game like Pokemon Go in an AR powered vehicle repair and maintenance environment the servicemen can render their services with guidance from a digital interface showing each and every part of the car.

A service engineer being able to see the entire car starting from the car seats to the interior features to the engine and bonnet can easily have a guided experience in repairing the entire car. This will help the car industry saving huge on maintenance and services. For customers also, this will ensure more precision, timely service and longer durability of the vehicle.

Snake Oil Vs Oil Additive – Engine Automotive Friction Problem – Part I

1. Engine Automotive Oil Additives or “Snake Oil”? Oil additives have failed to deliver for years.

In August 1992, a brilliantly written article exposed the repeated failures in the claims of the oil additive (engine automotive and trucking) industry. The article was entitled Snake Oil – Is That Additive Really A Negative? It was written by Fred Rau and was originally printed in Road Rider magazine, now Motorcycle Consumer News. That expose provided the basis for what we in the industry knew: oil additives are a means of lifting money from the wallets of uninformed consumers.

Many in the engine automotive industry were already skeptics. We’ve heard all the promises of friction reduction, longer lasting engines, and fuel savings. Repeatedly, such want to be solutions failed to live up to the hype. With over thirty years in the field, I was a full blown skeptic with dozens of oil additives’ experience under my belt.

However, an experienced entrepreneur in the field of “toll blending” for heavy duty industrial solutions drew on his expertise to create an environmentally safe, friction reducing, motor oil additive, solving the one problem oil additives failed to overcome.

Now, if the problem is truly solved, the benefits are obvious:

– less friction means engine automotive protection

– less heat means engine automotive friction is reduced

– longer engine life means a surge in engine automotive performance

– less friction/heat produces a drop in engine automotive related expense

– less friction, heat also leads directly to increased engine automotive fuel economy

Motor oil, as a lubricant, works but is not always sufficient. When it gets hot, motor oil breaks down, vaporizes and burns. The oil industry has been quite innovative, using different additives to combat this process. Motor oil additives consisting of zinc compounds, molybdenum (“moly”), chlorinated paraffins, and others. The problem with all these additives (apart from plugging oil passages and toxicity) is they are only suspended in the oil.

But, you say, that’s the way to get the additives to the hot spots needing friction protection. You must suspend the oil additive in the oil so it is carried to the engine parts needing protection. That’s standard theory.

Yes.

And that’s been the guiding assumption for the oil additive industry all along. Suspend the oil additive in motor oil and let it be carried to the friction hot spots.

2. The “necessary assumption” also provides the problem with engine automotive “theory”.

Repeat: Suspend the oil additive in motor oil and let be carried to the friction hot spots.

So, what’s the problem?

The problem is, the oil additives do not permanently adhere to internal engine stress points. It’s presumed in all oil additive engineering approaches that the motor oil is going to carry its oil additive to the high stress points of the engine. This is where the extra lubricating properties are needed.

In that necessary assumption also lies the problem.

As an engine works under heavy load conditions, pressure and friction build up at some of those metal points. The result? The oil is suddenly “missing in action”. It burns up from excessive heat or is “squeezed out” (exceeds its load bearing capacity) due to excessive pressure.

Either way you end up with “metal on metal”. The additives themselves can’t work because there isn’t enough oil present to suspend them. It’s been squeezed out or burned up. Put bluntly, an additive can only be where the motor oil is present.

Remember, if oil additive engineering is relying on an additive’s suspension in motor oil to do its job, then engineering is also stuck with the limitations of the oil’s properties to withstand heat and pressure.

Note. The additive must be able to withstand heat and pressure to a greater degree than oil or “Why bother adding it?”.

3. Solution: What if an oil additive actually starts to perform at the temperatures and stress where oil normally fails?

The solution was an additive already meeting industrial needs concerning friction and heat build up.

Carried by the motor oil, it comes to friction points…

– engine rings against the cylinder wall

-bearings

-camshafts

-lifters

-valve guides

-turbo charger

-oil pump

Here it does something that no other additive has ever been able to accomplish. This oil additive disassociates (molecularly) from the oil and literally adheres to the metal at the point of friction, leaving a soft metal carboxylate film that can out perform motor oil as a lubricant in a high friction/heat application (as can be seen in the pictures/test results referenced at the site below).

So this lubricant, unlike oil, whether it be synthetic or petroleum, actually starts to perform at the temperatures and stress where oil normally fails. Remember what happens inside the engine, when fuel ignites at the top of the compression stroke and the piston is moving down the cylinder. There, most of the oil on the cylinder wall gets burned up.

But this additive doesn’t burn up like the motor oil carrying it. It molecularly embeds itself into the pores of the cylinder wall. So, when the piston is traveling back up the cylinder, the additive acts as a lubricating agent and is always there.

So, in summation: since you’re getting rid of the friction, then you’re getting rid of the heat generated from it. That means your oil lasts longer. It doesn’t get contaminated as quickly because those high friction points are being adequately lubricated. Adequately lubricated, they will cease to be high friction points, running cooler, the oil will pass through those points without burning which creates harmful acids and sludge.

Most importantly your engine can last longer, run more efficiently, and the fuel that was being used to overcome the friction can now be used to move you down the road to where you need to go.

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